Redstone Telecom through our subsidiary company Marcom are able to provide an extensive range of Siemens telephone systems and many of the associated products and services you would expect to find from a hardware specialist.

 

The product range available consists of the following:

Telephone Systems
We provide a highly specialised range of telephone systems covering the award winning Siemens HiPath (including the HiPath 540 & HiPath 3000 range) and the Realtis DX. 

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Handsets
As a Siemens Qualified Partner Marcom offer an extensive range of Siemens handsets, starting with the traditional handsets and finish off with handsets that incorporate SIP. PC based phones are also available. 

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Voicemail and Unified messaging
Any business telephone system needs voicemail, we provide voicemail systems that can provide up to 500 Mail boxes and 200 hours of recording time. To further enhance your system unified messaging is available this integrates voice, fax, email and SMS.

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Call Logging Software
The need to keep track of all incoming and out going calls is an essential part of managing your phone system. This ensures you are getting the maximum efficiency from the system and enabling you to monitor calls to prevent call abuse.

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Reception Based PC Systems
To maintain a professional image to the outside world a well run reception is essential. To achieve this a reception telephony system is essential. We provide a range of PC based reception systems

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Cordless DECT Handsets
To provide a flexible working environment we provide an extensive range of DECT (digital enhanced cordless phones) phones.  DECT phones allow users to be located anywhere in the office and communicate anywhere in the business.  The range available covers the Siemens 3300, 3350, 3500 3550, 3700 & 3750 phones.

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Call Centre Management
With customers becoming ever more demanding and the need for commercial and public sector organisations to constantly improve the service they give to customers. The need for better systems to manage call centres is required.
We provide call centre solutions for both outbound and inbound call centres that can provide greater efficiency to an organisation’s call centre function.

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Uninterrupted Power Supply

Every business needs to make provision for the unexpected, whether it be a power cut or a power surge you need your communications to keep running no mater what.  We offer a range of Uninterrupted Power Supply (UPS) products that will enable your communications to keep of working when the supply of power is not.

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Network Cabling
Essential to any good telephone system is the cabling, without good cabling the phone system that you use has the potential to be far less effective and far less reliable Understanding this we are cabling specialists able to supply, install and maintain cabling systems.

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Hotel Telephone Systems

Recognising that Hotels have very specialist requirements, not just guests making outgoing calls or hotel staff making internal calls. We are able to provide the Callista Hotel system, designed to cover a whole range of activities from checking in and out, billing and room booking to name but a few of the features.

 

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Video Conferencing

In today’s corporate environment organisations are under constant pressure to improve efficiency, increase productivity and make better use of the resources available. Couple this with the need for organisations to have a much better understanding of their affect on the environment. Videoconferencing can help play an important part in minimising travel costs for meetings and the time taken up travelling to and from meetings.

 

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Laptops and PC's 

To offer a complete IT and Communications solution Marcom as a Siemens qualified partner is able to provide an extensive range of Fujitsu Siemens PC’s and laptops. Fujitsu Siemens are one of the best recognised computer hardware brands.

 

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